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Distance Sales Agreement

Consumer Protection



Burcu Bostanoglu

Altayçeşme Neighborhood Samibey Street Erşah Apartment No:3 Flat:1

VD: 1810407939



Buyer :

Delivery address :


The subject of this contract is in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Implementation Principles and Procedures of Distance Contracts, regarding the sale and delivery of the above-mentioned qualities and sales price of the products ordered by the BUYER ( from the internet store. determination of their rights and obligations.


Type and type, Quantity, Brand/Model, Color, Sales Price of the Products are as stated above. More detailed information on product specifications, you can click on.


4.1- BUYER,  accepts and declares that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract in the internet store and has given the necessary confirmation in the electronic environment.

4.2- The product subject to the contract is shipped to the address specified by the BUYER within the period specified in the preliminary information on the internet store, provided that it does not exceed the legal 30-day period.

4.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

4.4- The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

4.5- For the delivery of the product subject to the contract, the product price must be paid with the payment method preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

4.6- In case the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, not due to the BUYER's fault, provided that the BUYER has delivered the product to the SELLER within 3 days. or must be sent. In this case, the shipping costs belong to the BUYER.

4.7- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing shipment, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.

4.8- Defective or damaged products of the products sold or not with the warranty certificate can be sent to the SELLER for the necessary repair within the warranty conditions, in which case the shipping costs will be borne by the BUYER.

4.9- In case the delivery address specified by the BUYER is a temporary or anonymous place (such as postal box, cargo office, post office), the SELLER requests address correction from the BUYER. reserves the right to


The BUYER has the right to withdraw within 7 days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. In order to exercise the right of withdrawal, the SELLER must be notified by fax, e-mail or telephone within this period and the product must not be used within the framework of the provisions of Article 6. In case this right is exercised, it is obligatory to return the copy of the cargo delivery report indicating that the product delivered to the 3rd person or the BUYER has been sent to the SELLER and all original copies of the invoice. The product price is returned to the BUYER within 7 days following the receipt of these documents. The shipping cost of the product returned due to the right of withdrawal is borne by the BUYER.


The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, disposable products, software and programs that can be copied, products that deteriorate quickly or whose expiration date has passed. The use of the right of withdrawal in the following products is subject to the condition that the packaging of the product is unopened, intact and the product has not been used.

All kinds of software and programs
DVD, VCD, CD and cassettes
Computer and stationery consumables (toner, cartridge, ribbon etc.)
All kinds of cosmetic products
Products that come into contact with the skin or mouth during use



In the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the settlement of the BUYER or SELLER are authorized up to the value declared by the Ministry of Industry and Trade. In the event that the order is realized, the BUYER is deemed to have accepted all the terms of this contract.


The BUYER can make his requests and complaints by phone specified in the internet store.

The BUYER accepts and declares that he has read this contract and is informed and gives the necessary confirmation in electronic environment.


1- …..(product name)….., users  will not disclose the personal information they transmit through the website to third parties, except for the purposes and scope determined by the Privacy Policy.

Personal information includes all kinds of other information to identify the user, such as name, surname, address, telephone number, e-mail address, and will be referred to as Confidential Information for short.

2- Our company will not disclose personal information to any company or third parties, except as defined in this Privacy Policy and User Agreement. Our company will be able to use personal information within its own body to determine customer profile and to carry out statistical studies.

3- Our company is committed to keeping personal information strictly private and confidential, to consider it a confidentiality obligation, to ensure and maintain confidentiality, to take the necessary measures to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. is committed to care. Although our company has taken the necessary information security measures, our company will not be liable if confidential information is damaged or in the hands of third parties as a result of attacks on our site and system.

4- Our company can obtain information about users and the use of our site by using a technical communication file (Cookie-Cookie). However, if users wish, they can change the browser settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

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